Ku-Airbnb, ukwethembana kuyisisekelo somphakathi wethu—lapho izigidi zabantu emhlabeni wonke zibeka ithemba lazo komunye nomunye njengoba zivakasha noma zibungaza amasevisi, okokuzithokozisa, namakhaya.
Ingxenye eyinhloko yokwakha lokhu kwethembana ukuqinisekisa ukuthi abasebenzisi bethu bangobani. Inqubo yethu yokuqinisekisa ukuthi ungubani iyizinyathelo ezilandelanayo esizithathayo ekuqinisekiseni ukuthi abasebenzisi emphakathini wethu bayilokho abathi bayikho ukuze bonke abantu bazizwe beqiniseka kakhudlwana ukusebenzisa i-Airbnb. Bonke ababungazi, ababungazi abangabasizi abasha, nezivakashi ezibhukhayo kumelwe ziqinisekiswe ukuthi zingobani ukuze zisebenzise inkundla yethu.
Nakuba ingekho inqubo engenasici, lokhu kuhlose ukunciphisa ukukhwabanisa, ukuthuthukisa ukuphepha, nokuvumela ukuxhumana okunenjongo, kwangempela emphakathini wethu.
Phawula: Inqubo yethu yokuqinisekisa ukuthi ungubani ihlola imininingwane yomuntu ngokuqhathanisa neminye imithombo enokwethenjelwa noma umazisi. Le nqubo ivikelekile, kodwa ayiqinisekisi ukuthi umuntu uyilokho athi uyikho.
Ukuqinisekisa ukuthi izivakashi nababungazi bangobani kusisiza kulokhu:
Sidinga ababungazi abayinhloko, ababungazi abangabasizi abasha, nezivakashi ezibhukhayo ukuba baqedele ukuqinisekisa ukuthi bangobani kukho konke ukuhlala, amasevisi, nokokuzithokozisa ku-Airbnb.
Ukuqinisekisa ukuthi ungubani kusho ukuqinisekisa imininingwane ethile yakho, njengegama lakho elisemthethweni, ikheli, inombolo yocingo noma eminye imininingwane yokuxhumana kusetshenziswa eminye imithombo enokwethenjelwa noma umazisi wakho. Kwezinye izimo, singakwenza lokhu ngaphandle kwemininingwane eyengeziwe ezodingeka kuwe. Kwezinye izimo, kungase kudingeke sicele imininingwane eyengeziwe, njengoba kuchazwe ngezansi.
Abanye abasebenzisi bangakwazi ukukhetha ukusebenzisa ubuchwepheshe obaziwa ngokuthi ukuqashelwa kobuso ( facial recognition) njengengxenye yokuqedela ukuqinisekisa ukuthi bangobani. Ukuqinisekisa nge-NFC chip nakho kuyatholakala kwamanye amazwe.
Izindlela zokuqinisekisa ukuthi ungubani zingase zihluke futhi ngokwezifundazwe. Ngokwesibonelo, abasebenzisi baseSouth Korea nase-India bangase futhi baqinisekise imininingwane ngezinye izinkampani ezingophathina ukuze baqinisekise ukuthi bangobani.
Ungakhathazeki—noma yimiphi imininingwane yokuthi ungubani oyinikezayo ukuze uqinisekise ukuthi ungubani ngeke ithunyelelwe ababungazi noma izivakashi ku-Airbnb, futhi izosingathwa ngokuvumelana neNqubomgomo Yephrayivesi.
Uma ungakwazi ukuqinisekiswa ngale mininingwane, ezimweni ezithile, ungase ufanelekele ukunikeza obunye ubufakazi bokuthi ungubani, njengelayisensi yomshado noma isinqumo sasenkantolo, ukuze uqedele le nqubo.
Phawula: Ababungazi bangase bacelwe ukuba baqinisekise imininingwane eyengeziwe, njengekheli lakho lasekhaya noma ubufakazi bokuba yisakhamuzi, neminye imininingwane, uma bebungaza njengebhizinisi. Ngaphezu kwalokho, uma uyisakhamuzi sase-EU futhi uthola iholo ngokuqashisa ngezindawo zokuhlala, ukunikeza okokuzithokozisa, noma ukusebenza njengombungazi ongumsizi—noma uma iholo livela kokufakwe ku-Airbnb okuse-EU—uzocelwa nokuba uqinisekise imininingwane eyengeziwe yomkhokhi wentela. Uma uyisakhamuzi saseBrazil, uzocelwa nokuba uqinisekise imininingwane eyengeziwe yomkhokhi wentela ukuze uhambisane neziqondiso zentela zaseBrazil.
Njengesivakashi, kuzodingeka uqinisekise ukuthi ungubani lapho ubhukha ukuhlala, isevisi, noma okokuzithokozisa. Iningi labasebenzisi kudingeka likwenze kanye kuphela lokhu, futhi sizokuqondisa kunoma iziphi izinyathelo okuzodingeka uzithathe.
Lokhu kuvame ukwenzeka ngesikhathi sokuphuma—lapho sikunikeza khona umnqamulajuqu oqondile wokuqeda. Phakathi nalesi sikhathi, ukubhukha kwakho kuyalinda, futhi abanye abakwazi ukubhukha izinsuku zakho. Sizokuthumelela nezaziso—njengama-imeyili, ama-SMS, nezikhumbuzo ze-app kuye ngamaphreferensi akho—ukuze sikusize uqedele ngaphambi komnqamulajuqu. Uma ungayiqedi inqubo phakathi nale nkathi, ukubhukha kwakho ngeke kuqinisekiswe.
Yazi ukuthi kungase kudingeke uqinisekise kabusha ukuthi ungubani uma ushintsha igama lakho elisemthethweni ku-Akhawunti yakho, wenza okunye ukulungisa emininingwaneni ye-akhawunti yakho, noma ngenxa yezinye izizathu, njengalapho kunobungozi esibutholayo.
Uma ucelwa ukuba uphinde uqinisekise ukuthi ungubani, singase sikwazi ukuqinisekisa kabusha ukuthi ungubani ngokushesha sisebenzisa imininingwane osusinikeze yona, njengegama lakho nemininingwane yokuxhumana—noma ungase ucelwe ukuba uqedele ezinye izinyathelo zokuqinisekisa. Uma lokhu kwenzeka, noma yiluphi uhambo olukhona olubhukhile ngeke luthinteke, kodwa ngeke ukwazi ukwenza ukubhukha okusha kuze kube yilapho siqinisekisa lolo shintsho.
Phawula: Uma uzama ukubhukha, kusemqoka ukuba uthumele imininingwane esiyidingayo ngokushesha ngangokunokwenzeka. Uma ukungena kwakho kuqala emahoreni angu-12, uzoba nehora elilodwa ukuze uqedele ukuqinisekiswa. Kungenjalo, kuzodingeka uqedele ukuqinisekiswa emahoreni angu-12 ngemva kokuba usubhukhile. Ukubhukha kwakho kulindile phakathi nalesi sikhathi, futhi ngeke kuqinisekiswe uma ungakwazi ukuqedela ukuqinisekisa ngaphambi komnqamulajuqu esikubekela wona.
Uma uqala njengombungazi, kuzodingeka uqinisekise ukuthi ungubani lapho usungula okufakwa ku-Airbnb kokuhlala, isevisi, noma okokuzithokozisa okokuqala ngqa, noma uma umenyiwe ukuba ube umbungazi ongumsizi omusha wokufakwe ku-Airbnb. Nakuba ungekho umkhawulo wesikhathi sokuba ababungazi baqedele ukuqinisekiswa, okufake ku-Airbnb ngeke kushicilelwe uze uqede. Lokhu kusho ukuthi awukwazi ukwamukela ukubhukha kuze kube yilapho usuqinisekisiwe ukuthi ungubani. Ngokufanayo, njengombungazi ongumsizi omusha wokufakwe ku-Airbnb, kuzodingeka uqedele ukuqinisekisa ngaphambi kokuba wamukele isimemo sakho.
Njengombungazi noma umbungazi ongumsizi, yazi ukuthi kungase futhi kudingeke uqinisekise kabusha ukuthi ungubani uma ushintsha igama lakho elisemthethweni ku-Akhawunti yakho, wenza okunye ukulungisa emininingwaneni ye-akhawunti yakho, noma ngenxa yezinye izizathu, njengalapho kunobungozi esibutholayo.
Njengombungazi oyinhloko, uma kudingeka uphinde uqinisekise ukuthi ungubani, ukubhukha kwakho osekukhona ngeke kuthinteke, kodwa ikhalenda lanoma yikuphi okufakwe ku-Airbnb lizovinjelwa uze uqede inqubo. Ababungazi abangabasizi abangebona ababungazi abayinhloko bokufakwe ku-Airbnb bangase bakhishwe kokufakwe ku-Airbnb uma izinyathelo zokuqinisekisa ukuthi ungubani zingakaqedwa ngesikhathi zidingeka.
Ngemva kokuthumela imininingwane yakho, ngokuvamile kusithatha isikhathi esingaphansi kwehora ukuba siqinisekise ukuthi ungubani. Lokhu kungahluka kuye ngezwe ohlala kulo nokuthi imiphi imininingwane oyinikezile.
Qiniseka ukuthi imininingwane oyinikezayo iyasebenza, inembile futhi ingeyakamuva. Kungenjalo, kungasithatha isikhathi eside ukukuqinisekisa, noma kungase kudingeke silandelele futhi sicele imininingwane eyengeziwe.
Uma uyisivakashi esibhukhayo—khumbula ukuqedela ukuqinisekiswa kungakedluli umnqamulajuqu esikunikeza wona. Phakathi nalesi sikhathi, ukubhukha kwakho kuyalinda, futhi abanye abakwazi ukubhukha izinsuku zakho. Sizokuthumelela nezaziso—njengama-imeyili, ama-SMS, nezikhumbuzo ze-app—ukuze sikusize uqedele ngaphambi komnqamulajuqu.
Uma usuqinisekisiwe, uzothola ibheji lokuthi Uqinisekisiwe ukuthi ungubani. Ibheji lokuthi uqinisekisiwe liboniswa ku-Airbnb njengebheji elibomvu elinethikhi eceleni kwesithombe sephrofayili yakho futhi isteyithasi sokuthi uqinisekisiwe siboniswa nelinki yokuthi Uqinisekisiwe ukuthi ungubani kuphrofayili yakho. Uma ungumbungazi, ibheji lokuthi uqinisekisiwe nelinki yokuthi Uqinisekisiwe ukuthi ungubani kungase futhi kuboniswe engxenyeni yombungazi yalokho okufake ku-Airbnb. Uma uthepha ekhadini lephrofayili yomsebenzisi noma kulinki yokuthi Uqinisekisiwe ukuthi ungubani, ungabona inyanga nonyaka umsebenzisi ayiqede ngawo okokuqala inqubo yokuqinisekisa ukuthi ungubani ku-Airbnb. Yazi ukuthi abanye abasebenzisi kungenzeka balahlekelwe okwesikhashana isteyithasi sabo sokuqinisekiswa ukuthi bangobani kobunikazi noma baye baqinisekiswa kabusha kusukela ngalolo suku.
Uma ungumbungazi osebenza njengebhizinisi elikhulu, kungenzeka ukuthi usungule ama-akhawunti angaphezu kweyodwa ukuze ukwazi ukumenenja konke okufake ku-Airbnb. Kulezi zimo, ama-akhawunti akho okubungaza axhunyiwe angase angalibonisi njalo ibheji lokuthi Uqinisekisiwe ukuthi ungubani ngisho noma ibhizinisi elisebenzisa i-akhawunti seliqinisekisiwe.
Uma ushintsha imininingwane yakho, njengegama lakho elisemthethweni, noma ususa umazisi wakho ku-akhawunti yakho, ungase ulahlekelwe yibheji lakho lokuthi uqinisekisile ukuthi ungubani bese kudingeka uphinde uqinisekise ukuze ubhukhe noma ubungaze izivakashi zesikhathi esizayo.
I-Airbnb ayimnikezi umbungazi umazisi wakho lapho ubhukha. Nokho, umbungazi wakho angacela umazisi ngemva kokubhukha uma efake imininingwane yalokho okudingekayo nokuthi kungani encazelweni yalokho akufake ku-Airbnb ngesikhathi ubhukha—futhi kuphela lapho kudingeka ngezizathu zezomthetho noma zokulandela umthetho njengoba kuchazwe kunqubomgomo yangaphandle kwenkundla ye-Airbnb.
Ezinye izifunda zinemithetho edinga ukuba izivakashi zibhalise eziphathimandleni zendawo. Lokhu kungenziwa ngokuqondile eziphathimandleni zendawo—noma kwenziwe ngumbungazi endaweni yokuhlala egameni leziphathimandla. Ngamanye amazwi, uma ubhukhe ukuhlala esifundeni lapho lokhu kusebenza khona, umbungazi we-bed & breakfast, ihostela, ihhotela noma enye indawo yokuhlala ku-Airbnb angase akucele ukuba ubhalise.
Singumphakathi osekelwe ekwethembaneni. Ingxenye esemqoka yokuthola lokho kwethenjwa iwukuveza ngokucacile indlela esiyisebenzisa ngayo imininingwane yakho.
Izisebenzi ze-Airbnb ezigunyaziwe kanye nabahlinzeki abaseceleni abagunyaziwe yibo kuphela abangangena emininingwaneni oyithumelayo, futhi yonke imininingwane igcinwa futhi idluliselwe ngendlela evikelekile. Sithumela imininingwane yakho ye-ID kubahlinzeki bamasevisi abaseceleni abagunyaziwe ukuze sisekele inqubo yokuqinisekisa ukuthi ungubani—okuhlanganisa izinto ezinjengokuqinisekisa ukuthi ungubani, ukuqinisekisa amadokhumenti akho we-ID, nokuhlola imininingwane eqondene nawe (lapho kuvunyelwe ngaphansi komthetho osebenzayo).
Sigcina izithombe zikamazisi wakho nanoma yimaphi ama-selfie athathwa enqubweni yokuqinisekisa ukuthi ungubani, njengoba kudingeka ekulandelweni komthetho, ukumangalelana, uphenyo namakleyimu ezomthetho nezokuphepha, ezokuvikeleka kanye/noma izinjongo zengalo yomthetho.
Phawula: Ezifundeni eziningi, okuhlanganisa i-European Union, inkathi yokugcinwa kwama-ID kahulumeni yiminyaka emithathu kusukela osukwini lokuthola izithombe futhi inkathi yokugcinwa kwama-selfie iyisikhathi se-akhawunti yakho, ngaphandle uma ngasizathu simbe kudingeka sigcine izithombe isikhathi eside, njengoba kuchaziwe ngenhla.
Ngemva kokuba i-ID yakho isidilithiwe, siyaqhubeka sigcina imininingwane ethile evela kuyo – njengosuku lwakho lokuzalwa – esiza ekumenenjeni i-akhawunti yakho, ukulandelwa komthetho nezinjongo zokuvikeleka ezivamile.
Sisingatha imininingwane ethathwe phakathi nokuqinisekisa ukuthi ungubani ngezinjongo ezichazwe kokuthi Inqubomgomo Yephrayivesi. Izibonelo zemininingwane esiyithathayo, nezinjongo esingase siyisebenzisele zona zingezansi.